Trout Pond

🗓️ Cancellation & Rebooking Policy – Buffalo Pound Eco Lodge

We get it—life happens. While we’re a small, seasonal lodge and rely on advance bookings, we do our best to be fair and flexible with changes.

✅ Cancellations Made 14+ Days Before Arrival

If you cancel 14 or more days before your scheduled check-in, we’ll refund your deposit minus a $75 cancellation fee per tipi cabin.

❌ Cancellations Made Less Than 14 Days Before Arrival

If you cancel within 14 days of your check-in date, the full cost of your stay is non-refundable.
However, if we’re able to rebook your tipi cabin, we’ll refund the recovered amount, minus the $75 fee.

🔁 Need to Reschedule Instead?

Want to move your stay to another date? If you notify us at least 14 days in advance, we’re happy to help you reschedule your booking once at no charge, based on availability.

Reschedule requests made within 14 days of arrival will be treated as cancellations unless we’re able to rebook your original dates.

📅 Date Changes or Shortened Stays

Changes to your arrival or departure dates that result in a shorter stay are considered partial cancellations and may be subject to the same policies and fees above.

🚫 No nds For:

• Late arrivals
  
  
• Early departures
  
  
• No-shows
  
  

We appreciate your understanding and support—it helps us keep building a peaceful, nature-connected space for everyone.